Asia eSIM

eSIM Compatible Smartphones

The following devices support eSIM installation via automatic online activation. If your device is not listed here, unfortunately it will not work with Maya Mobile eSIM packages.

Please note that your device must be unlocked and free of any carrier restrictions in order to install eSIM data plans!

For smart watches, tablets, and laptops, see our complete list of eSIM Compatible Devices

iOS

Apple iPhone

• iPhone 14 Pro Max
• iPhone 14 Pro
• iPhone 14 Plus
• iPhone 14
• iPhone 13 Pro Max
• iPhone 13 Pro
• iPhone 13 mini
• iPhone 13
• iPhone 12 Pro Max
• iPhone 12 Pro
• iPhone 12 mini
• iPhone 12
• iPhone 11 Pro Max
• iPhone 11 Pro
• iPhone 11
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone SE 2nd Gen. (2020)
• iPhone SE 3rd Gen. (2022)

Android

Google Pixel

• Google Pixel 8 Pro
• Google Pixel 8 / 8a
• Google Pixel 7 Pro
• Google Pixel 7 / 7a
• Google Pixel 6 Pro
• Google Pixel 6 / 6a
• Google Pixel 5
• Google Pixel 4
• Google Pixel 4a
• Google Pixel 4 XL
• Google Pixel 3
• Google Pixel 3 XL
• Google Pixel 3a
• Google Pixel 3a XL

Samsung Galaxy

• Samsung Galaxy A54 5G
• Samsung Galaxy A34 5G
• Samsung Galaxy Fold
• Samsung Galaxy Note20
• Samsung Galaxy Note20 Ultra
• Samsung Galaxy S23 / 5G
• Samsung Galaxy S23+ / 5G
• Samsung Galaxy S23 Ultra / 5G
• Samsung Galaxy S22 / 5G
• Samsung Galaxy S22+ / 5G
• Samsung Galaxy S22 Ultra / 5G
• Samsung Galaxy S21 / 5G
• Samsung Galaxy S21+ / 5G
• Samsung Galaxy S21 Ultra / 5G
• Samsung Galaxy S20
• Samsung Galaxy S20+
• Samsung Galaxy S20 Ultra
• Samsung Galaxy Z Flip
• Samsung Galaxy Z Fold 2
• Samsung Galaxy Z Fold 3 5G
• Samsung Galaxy Z Flip 3 5G Fold
• Samsung Galaxy Z Flip 3 5G
• Samsung Galaxy Z Flip 4
• Samsung Galaxy Z Fold 4
• Samsung Galaxy Z Flip 5
• Samsung Galaxy Z Fold 5
• NOTE: Samsung Galaxy "FE" models are NOT compatible.

Huawei

• Huawei P40
• Huawei P40 Pro
• Huawei Mate 40 Pro

Motorola Razr

• Motorola Razr
• Motorola Razr 5G

Oppo

• Oppo Find N2 Flip
• Oppo Find X3 Pro
• Oppo Find X5
• Oppo Find X5 Pro
• Oppo Reno 5 A
• Oppo A55s 5G
• Oppo Reno6 Pro 5G

Nokia

• Nokia G60 5G
• Nokia X30 5G
• Nokia XR21

Xiaomi

• Xiaomi 12T Pro
• Xiaomi 13
• Xiaomi 13 Lite
• Xiaomi 13 Pro

Honor

• Honor 90
• Honor Magic 3
• Honor Magic 3 Pro
• Honor Magic 3 Pro+
• Honor Magic 4 Pro

Microsoft

• Surface Duo 2
• Surface Duo

We do not record your device location or web browsing activity. Your browsing activity is completely private. 

As required by law, we keep records containing only the time, data (Megabytes) consumed, and cellular provider of each data connection.

Unlimited Roaming Data

Our Unlimited Data Plans are intended for travelers and mobile businesspeople who need reliable access to their apps and communications while roaming. They arenot intendedfor high frequency or intense data usage, automated or machine usage, or large file transfers.

Examples of Regular Roaming Usage

✅  Streaming music or video a few hours a day - OK! 

✅  Using social media apps like WhatsApp, Instagram, and TikTok - OK! 

✅  Browsing the internet, email, and messaging throughout the day - OK!

✅  Using Mobile Hotspot for your laptop or tablet to join Zoom calls - OK! 

✅  Connecting to your corporate VPN for regular business usage - OK! 

Examples of Usage That May Be Limited

❌  Downloading huge files from a server - Better to use Wi-Fi.

❌  Uploading/downloading an entire library of photos or music  - Better to use Wi-Fi.

❌  Using the Mobile Hotspot as a router or proxy for multiple computers - Better to use Wi-Fi.

❌  Connecting to a TV and streaming video 12 hours a day - Better to use Wi-Fi.

❌  Using the connection for BitTorrent or P2P file sharing uploads - Better to use Wi-Fi.

Network Acceptable Use Policy (AUP)

Please note that the above examples are guidelines only, and are not exhaustive. Our Acceptable Use Policy (AUP) lays out the standards of acceptable Internet usage while connected to our network, and prohibits activities such as sending SPAM, posting offensive or illegal content, and interfering with other computer networks. 

We're Here to Help! 

This guide is meant to act as a guideline for users who may want to use high amounts of data for specialized applications. If you are a normal user, you should have no problems using our Unlimited Data Plans. Should you have any questions about your specific use case, please don't hesitate to contact us!

If your data plan doesn't work or can't be installed on your device, we will provide a 100% refund, no questions asked. This guarantee applies only to faulty data plans with no data usage.

Any Prepaid eSIM plan which consumes more than 10% of the plan's fixed data allowance, or any Unlimited eSIM plan which consumes more than 1 GB of data over any period of time, will be deemed to have been successfully provisioned and activated on the network, and will be non-refundable.

Additional Terms & Conditions apply, which can be found in the Master Service Agreement.

To request account cancellation or get help with service issues, please Submit a request!

Wi-Fi Hotspot Compatibility

Apple & Android

The Wi-Fi Hotspot / Internet Sharing feature is currently available with all Prepaid (non-unlimited) plans, Unlimited Standard, and Unlimited MAX plans, including Apple iOS and Android smartphones.

Troubleshooting Wi-Fi Hotspot 

If you are unable to access Wi-Fi Hotspot on your device with a Maya Mobile eSIM plan, please try to restart the phone. Sometimes this is required after installing the eSIM for the first time, to fully initialize the network settings and feature availability.

Local Network Restrictions

The availability of Wi-Fi Hotspot ultimately depends on the local network operator, and may be restricted in some situations. Although the Wi-Fi Hotspot feature should be available in all regions on all eSIM plans, unfortunately we cannot guarantee availability in every possible situation.

Auto Renew will automatically extend your eSIM each month for an additional 30 days.

You can enable or disable Auto Renew any time, at your convenience. Both Prepaid and Unlimited - 30 Days eSIM data plans are eligible for Auto Renew.

For help enabling or disabling Auto Renew, please see Automatically renew an eSIM Data Plan.

Each eSIM can be installed on only one device. If you have other devices that need mobile data, you have two options: 

• Turn on Mobile Hotspot / Internet Sharing on your phone (if supported in your country), and connect your other devices using the broadcasted Wi-Fi network.
• Purchase an additional eSIM for each extra device.

Auto Renew will automatically extend your eSIM each month for an additional 30 days.

You can enable or disable Auto Renew any time, at your convenience. Both Prepaid and Unlimited - 30 Days eSIM data plans are eligible for Auto Renew.

For help enabling or disabling Auto Renew, please see Automatically renew an eSIM Data Plan.